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Harvard Business Review on Increasing Customer Loyalty

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Product Description:

ISBN: 9781422162521
Format: Paperback
Author: Harvard Business Review
Publisher: Harvard Business Review Press 
Published Date: 27 Apr 2011 


How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you.


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